Support Services

lidd Consulting is able to offer on-site IT technical support and advice for the small and medium enterprise

Whether you or your company needs help with a troubled PC suffering from a virus, spyware or other malware attack, needs help with setting up a wireless network, installing a mail server, setting up an intranet, or other related computer issue lidd Consulting can help. lidd Consulting can either respond to ’one off’ incidents or support and maintain systems to an agreed planned schedule.

lidd Consutling has extensive experience in the following on both Windows and Linux systems:

• Installing, supporting and maintaining laptops, desktops and servers;
• Installing, supporting and maintaining Windows and Linux operating systems and applications;
• Installing anti-virus, anti-spy ware and anti-spam, and other security and utility software;
• Installing and maintaining local and wide area networks and intranets;
• Configuring and maintaining modems, routers, firewalls, bridges, switches and hubs, connectivity and setting up virtual private networks;
• Configuring email, ftp, web, DNS, print, file and other network servers;
• Configuring backup and restore systems, develop disaster recovery policies, procedures and systems;
• Configuring stand alone or networked printers, scanners and other peripheral devices;
• Creating and manage users and permissions, file shares and set up and maintain systems’ security and integrity;
• Integrating both Windows and Linux systems in a networked environment.

Clients include John Allen Consulting, BSI-Nordale, Underwood Carpenter, Qualitool, MPI Financial Services, K2 London, Exposure Events and Vintage Financial Services amongst others.

Contact lidd Consulting to discuss your support requirements.